Directory of organizations responsible for supporting victims of trafficking

State institutions

National Commission for Combatting Trafficking in Human Beings (NCCTHB) and NCCTHB Administration (NCCTHBA)

In its capacity of a national coordination authority, via its Administration the NCCTHB:
  • Monitors the implementation of the measures in the National Coordination Mechanism;
  • Organises and coordinates the interaction among departments and organisations in relation to the implementation of the law;
  • Determines and leads the implementation of the national policy and strategy in the area of combatting trafficking in human beings;
  • Accepts reports about victims of trafficking in human beings;
  • Organises shelters for temporary accommodation and centres for victims protection and support;
  • Summarises and analyses data sent by NRM participants in relation to cases of trafficking in human beings.
The National Commission for Combatting Trafficking in Human Beings (NCCTHB) is the national coordination unit at the Council of Ministers and it organises and coordinates the interaction among departments and organisations in relation to the implementation of the Combatting Trafficking in Human Beings Act. It targets its efforts towards preventing trafficking in human beings and ensuring protection, recovery and re-integration of the victims. It creates the organisation for research, analysis and statistical reporting for the data related to trafficking in human beings and holds information, awareness and clarification campaigns for persons from risk groups. The NCCTHB coordinates the National Mechanism for Referral and Support of Trafficked Persons in Bulgaria and manages the specialised services for victims of trafficking:
  • In Sofia – a shelter for temporary accommodation and a centre for protection and support for victims of trafficking in human beings;
  • In Burgas – a shelter for temporary accommodation and a centre for protection and support for victims of trafficking in human beings; a shelter for long-term integration;
  • In Varna – a shelter for temporary accommodation and a centre for protection and support for victims of trafficking in human beings.

Ministry of Interior

Directorate General Combating Organised Crime, Trafficking in Persons Section

Address: Sofia, 133A Tsarigradsko Shosse Boulevard

Telephone: 02/98 28 363

E-mail: [email protected]

Website: www.mvr.bg

MoI authorities carry out the formal identification of victims of trafficking and they prevent, counter, uncover and investigate cases of trafficking in human beings in view of the competences of the directorates provide for in the MoI Act and its Implementing Regulations.

Ministry of Interior

Directorate General Border Police

Address: Sofia 1202, 46 Knyagina Maria Luiza Boulevard

Telephone: 02 983 18 65

Fax: 02 988 58 67, 02 98 25 390

E-mail: [email protected]

Website: www.mvr.bg

Directorate General Border Police has a leading role to guarantee the safety of Bulgaria’s external borders and it prevents and counters the illegal entry of migrants in the country and trafficking in human beings. Officers of Directorate General Border Police identify victims of trafficking and provide them with information about their rights. They conduct an interview to clarify whether the crime of trafficking in human beings has been committed and whether a certain person is a victim of trafficking as well as to gather information to investigate the crime and prosecute the perpetrators.

Ministry of Interior

Migration Directorate

Address: Sofia 1202, 48 Knyagina Maria Luiza Boulevard

Telephone: 02 982 48 08

E-mail: [email protected]

Website: www.mvr.bg

It is responsible for the identification of victims of trafficking among foreign nationals on the territory of the Republic of Bulgaria, for gathering information and reporting to a prosecutor about the cases of trafficking in human beings.
Migration Directorate exercises administrative control over the stay of foreign nationals in the country and identifies third country nationals who are victims of trafficking. The Directorate is responsible for a number of administrative services such as issuance of permits for short-term, extended-term, long-term or permanent stay, extending the term of stay or withdrawing a stay permit.
There are two special homes for temporary accommodation of foreigners with Migration Directorate (in Sofia and in Lyubimets).

Ministry of Interior

Address: Sofia 1113, 1 Alexander Zhendov Street

Telephone: 02 948 2999

Website: www.mfa.government.bg

It is responsible to assist and support victims of trafficking identified outside the country; it assists with informal identification. Via the diplomatic and consular representations of the Republic of Bulgaria, it assists Bulgarian nationals who are victims of trafficking to return to the country. Together with MoI authorities, it assists for the prompt issuance of identity documents to Bulgarian nationals who have fallen prey to trafficking abroad.

Ministry of Labour and Social Policy

Social Assistance Agency

Address: Sofia 1051, 2 Triaditsa Street

Telephone: 02 811 96 07

E-mail: [email protected]

Website: www.asp.government.bg

It is responsible to provide services to meet the social needs of victims of trafficking in the process of re-integration in line with the Social Assistance Act and the Child Protection Act. It may take part in the informal identification of victims of trafficking.

Ministry of Labour and Social Policy

Employment Agency

Address: Sofia 1000, 3 Dondukov Boulevard

Telephone: 02 980 8719

Fax: 02 986 78 02

E-mail: [email protected]

Website: www.az.government.bg

It is responsible to ensure employment for victims of trafficking in human beings in the process of re-integration and to involve them in adult training programmes.

The main function of the Employment Agency is to register vacancies and persons who are actively looking for a job; to provide intermediation services to ensure employment for Bulgarian nationals in the country and abroad and for foreign nationals in Bulgaria; to develop and implement programmes and measures of employment and training targeted at specific groups of unemployed people.

The Employment Agency publishes a list of licenced intermediaries for work in the country and abroad as well as advice when looking for a job abroad to ensure protection against trafficking in human beings.

Employment Office Directorates are territorial structures through which information is also provided to foreign nationals about the issuance of work permits and the possibilities for employment. Advice is provided to employers who wish to hire third country nationals. A specialised employment and training programme for refugees is implemented via the Employment Offices in order to support the integration of foreigners who have obtained refugee or humanitarian status in the labour market.

Ministry of Labour and Social Policy

Chief Labour Inspection Executive Agency

Address: Sofia 1000, 3 Dondukov Boulevard

Telephone: 0700 17 670

Fax: 02/987 47 17

E-mail: [email protected]

Website: http://www.gli.government.bg/page.php?c=3

It exercises control over the observance of the labour legislation and ensuring safe and healthy working conditions.

Ministry of Health

Address: Sofia 1000, 5 Sveta Nedelya Square

Telephone: 02/ 981 01 11, 02/ 9301 171

Fax: 02/ 981 18 33

E-mail: [email protected]

Website: www.mh.government.bg

It provides victims of trafficking – via Emergency Medical Aid Centres and Emergency Medical Units – with medical assistance in emergency situations and with medical services outside the scope of mandatory health insurance provided for in Article 82 and Article 83 of the Health Act as well as medical services in line with the requirements of the Health Insurance Act in the period under Article 25 of the CTHBA.

Ministry of Education and Science

Address: Sofia 1000, 2A Knyaz Dondukov Boulevard

Telephone: 02 921 77 99

Fax: 02 988 24 85

Website: www.minedu.government.bg

It is responsible for the access of victims of trafficking to educational programmes in the process of long-term re-integration.

State Agency for National Security

Address: Sofia 1407, 45 Cherni Vrah Boulevard

Telephone: 02 814 70 95

Fax: 02 963 21 88, 02 814 74 41

E-mail: [email protected]

Website: www.dans.bg

Along with other crime endangering the national security, the Agency uncovers, combats and prevents the crime of trafficking in human beings in line with the principles, activities, operational and investigative means and methods laid down in the State Agency for National Security Act.

State Agency for Child Protection

Address: Sofia 1051, 2 Triaditsa Street

Telephone: 02/933 90 10

Fax: 02/980 24 15

E-mail: [email protected]

Website: www.sacp.government.bg

In its capacity of a specialized authority of the Council of Ministers to provide leadership, coordination and control in the area of child protection, the SACP Chair, in cooperation with the Minister of Interior, coordinates the implementation of the Coordination Mechanism for Referral, Care and Protection of Bulgarian Unaccompanied Minors and Children Victims of Trafficking Returning from Abroad. The Coordination Mechanism facilitates the comprehensive, rapid and effective follow-up of each case after a report from abroad or from within the country and includes a system of national and local bodies which perform the repatriation, reception, identification, placement out of the family, rehabilitation and reintegration of the child as well as the follow-up of the case.

State Agency for Refugees

Address: Sofia 1233, 114B Knyagina Maria Luiza Boulevard

Telephone: 02 80 80 901

Fax: 02 95 59 905

E-mail: [email protected]

Website: www.aref.government.bg

It is responsible for the informal identification of victims of trafficking among the nationals of countries outside the European Union seeking asylum in the Republic of Bulgaria and ensures their access to specialised help.
The State Agency for Refugees at the Council of Ministers has special competence in the area of implementing the State policy to provide international protection in the Republic of Bulgaria.
SAR identifies victims of trafficking from among third country nationals seeking asylum or international protection in Bulgaria and guarantees their access to services.
The following centres at SAR are functional:

  • Transit Centre at the Bulgarian-Turkish border in the village of Pastrogor for registration, accommodation, medical examination and proceedings to determine the country which is competent to hear the application for international protection and proceedings to be granted international protection.
  • Three registration and reception centres for registration and accommodation of foreigners who have lodged an application for international protection, accommodation, issuance of certifying documents, social and psychological support and others (in Sofia, Harmanli and Bania)

National Legal Aid Office

Address: Sofia 1421, 1 Razvigor Street

Telephone: 02 819 32 00

Fax: 02 8654812

E-mail: [email protected]

Website: http://www.nbpp.government.bg

It provides free legal aid in the form of legal advice and procedural representation for victims of trafficking.

Prosecutor’s Office of the Republic of Bulgaria

Address: Sofia 1061, 2 Vitosha Boulevard, office 79, ground floor

Telephone: 02 986 7671

Website: www.prb.bg

It is responsible for the criminal prosecution of trafficking in human beings – pre-trial investigation in cases of trafficking in human beings and filing indictments with the court.

Local Commissions for Combatting Trafficking in Human Beings

Blagoevgrad
Address: Blagoevgrad 2700, 1 Georgi Izmirliev Square
Telephone: 073 86 77 77
E-mail: [email protected]

Burgas
Address: Burgas 8000, Youth Culture Centre, 47 Gladstone Street, floor 2
Telephone: 056 814 218
E-mail: [email protected]

Varna
Address: Varna 9000, 43 8th Primorski Polk Boulevard
Telephone: 052 820 677
Fax: 052 820 675
E-mail: [email protected]

Veliko Tarnovo
Address: Veliko Tarnovo 5000, 2 Mother Bulgaria Square
Telephone: 062/619222
E-mail: [email protected]

Montana
Address: Montana 3400, 1 Izvor Street
Telephone: 096 30 54 71
Fax: 096 30 54 71
E-mail: [email protected]

Pazardzhik
Address: Pazardzhik 4400, 2 Bulgaria Boulevard
Telephone: 034 40 22 41
Fax: 034 44 24 95
E-mail: [email protected]

Pleven
Address: Regional Administration, 1 Vazrazhdane Square, floor 1, office 218
Telephone: 0889789255
E-mail: [email protected]

Plovdiv
Address: Plovdiv 4000, 160 September 6 Boulevard, office 3
Telephone: 032 622 136
E-mail: [email protected]

Ruse
Address: Ruse, 78 Pliska Street, Madara Block, entrance А
Telephone: 082/ 841918
E-mail: [email protected]

Sliven
Address: Sliven 8800, 1 Tzar Osvoboditel Street
Telephone: 044 61 11 336
Fax: 044 66 23 50
E-mail: [email protected]

They implement the policies and activities to combat trafficking in human beings and support victims at the local level.

They coordinate the work with the local structures to implement the NRM measures.

Ministry of Justice

Address: Sofia 1040, 1 Slavyanska Street

Telephone: 02 9237 555

E-mail: [email protected]

Website: www.mjs.bg

National Agency for Vocational Education and Training

Address: Sofia 1040, 1 Slavyanska Street

Telephone: 02 9237 359

E-mail: [email protected]

Website: www.compensation.bg

It reviews applications for financial compensation to victims of trafficking who have not been awarded compensation for pecuniary damage in the course of criminal or civil proceedings.

National Agency for Vocational Education and Training

Address: Sofia 1113, 125 Tsarigradsko Shosse Boulevard, block 5, floor 5

Telephone: +359 29 712 070

E-mail: [email protected]

Website: https://www.navet.government.bg/en/

The National Agency for Vocational Education and Training is a State authority at the Council of Ministers of the Republic of Bulgaria licensing activities in the system of vocational education and training, exercising control and assessing the quality of work of the licenced institutions, and coordinating the institutions involved in career orientation, vocational education and training.
The Agency ensures public access to the information related to licenced centres of vocational training and centres for information and career orientation.